16 easy steps!
As a streak of 561 days in a row of playing Ingress comes to an end, I’ve decided to quit.
A summary of my trip to Gravenhurst, Ontario on July 15th, 2016.
Today was my first Bike Share Toronto commute, and I made as many blunders as possible. I added a few extra minutes by figuring out how to take a bike out, walking (not biking) from King to Adelaide, dodging trucks parked in the bike lane while properly crossing old streetcar tracks, turning into a one-way street, and getting turned around at least once, maybe twice. Next time I'm just going to turn right onto Church.
I'm not a big comics guy, but I did read Understanding Comics: The Invisible Art by Scott McCloud just recently, so I'm determined to get a glimpse of the medium. This'll be a start.
I met Douglas Coupland! I had known for a while about his project to 3D scan and print each and every Canadian (minus those who couldn't make it to their local branch of a Quebec-based fashion retailer) for an installation he will later make. I was finally able to do it this weekend. I know one of his collaborators, John Biehler, so it occurred to them to scan me both wearing the Blue Jays cap I showed up in and one without. Everybody who gets scanned will get a copy of themselves, and, lucky me, I get two.
At 5:06 PM I saw a tweet by Drake (the rapper) that he was doing…something at 5 PM at 567 Queen St. West.
I read 20 books in 2015.
First in a series on customer care as seen through the eyes of someone who’s done support but is a frequent consumer of support as well.
Over the course of this week and next, I'll post my experiences as a consumer of technical support, the good and not-as-good, with the names of the innocent and guilty removed.